FAQ

FREQUENTLY ASKED QUESTIONS

WHAT IF I NEED TO MODIFY MY ORDER?

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IF YOU WOULD LIKE TO MODIFY YOUR ORDER, PLEASE CONTACT US WITHIN 24 HOURS OF PLACING THE ORDER. AFTER 24 HOURS, WE WILL NOT ACCEPT THE MODIFICATION REQUEST.​​

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WHEN I PLACE AN ITEM IN THE SHOPPING CART, AM I GUARANTEED TO RECEIVE THE MERCHANDISE?

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PLACING ITEMS INTO YOUR SHOPPING CART DOES NOT GUARANTEE THE ITEMS WILL REMAIN IN STOCK. ONCE AN ITEM HAS BEEN PURCHASED, WE WILL SEND YOU AN ORDER CONFIRMATION EMAIL.

IF WE ARE UNABLE TO COMPLETE YOUR ORDER FOR ANY REASON, WE WILL NOTIFY YOU VIA EMAIL AS SOON AS POSSIBLE.

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AN ITEM I WANT IS SOLD OUT. WHEN WILL IT BECOME AVAILABLE AGAIN?

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IF AN ITEM IS LISTED AS SOLD OUT, IT IS UNAVAILABLE FOR PURCHASE. YOU CAN SUBSCRIBE TO OUR EMAIL LIST AND SIGN UP TO RECEIVE RESTOCK NOTIFICATIONS. 

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I RECEIVED A DAMAGED PRODUCT. WHAT SHOULD I DO?

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PLEASE EMAIL US FOR SUPPORT AT BOYFRIENDCLOSETNYC@GMAIL.COM AS SOON AS YOU RECEIVE YOUR ORDER.

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HOW DO I FIND OUT WHEN NEW STYLES ARE RELEASING AND WHEN?

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YOU CAN STAY UPDATED WITH OUR LATEST RELEASES  BY SIGNING UP FOR OUR NEWSLETTER OR BY FOLLOWING US ON SOCIAL MEDIA.

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HOW DO I APPLY MY DISCOUNT CODE TO MY PURCHASE? 

YOU CAN ENTER YOUR DISCOUNT CODE AT CHECKOUT.  PLEASE BE AWARE OF THE EXPIRATION DATES.

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DO YOU SHIP INTERNATIONALLY?

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YES. PLEASE REFER TO OUR SHIPPING & RETURNS PAGE FOR MORE INFORMATION.

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